Privacy

Who is responsible

The controller of the personal data described here is Tuner Media SL, Paseo de la Castellana, nº 141, Edificio Cuzco IV, 20ª planta, 28046 Madrid, Spain, company number B-91389213. For privacy questions and requests write to [email protected].

What we collect

When you ask for a quote we receive what you enter on our quote page: your name, work email, company, the type of project and any details you add.

When you write to us by email we receive your message and address.

With your consent only, analytics tells us which pages and buttons visitors use. See the cookie policy.

Our hosting provider keeps standard server logs for security.

Why we use it and on what basis

To reply to you, prepare a quote and run the project you ask for: steps before a contract and the contract itself (GDPR Art. 6(1)(b)).

To keep the site secure and working (legitimate interest, Art. 6(1)(f)).

To measure how the site is used, only if you accept analytics cookies (consent, Art. 6(1)(a)). You can withdraw consent at any time.

Project materials

Scripts, videos and audio you share are used only for your project, under the terms of your quote. Providers that help us produce the audio act under written data processing agreements.

Who receives your data

Our hosting provider (Cloudflare), our email provider and, only with your consent, Google Analytics. Providers that help us produce the audio receive project materials only when you send them. We do not sell personal data.

Transfers outside the EEA

Some of these providers are based outside the European Economic Area. Where that is the case, the transfer relies on a safeguard recognised by the GDPR, such as standard contractual clauses or an adequacy decision.

How long we keep it

We keep enquiries only as long as needed to reply to you. If a project follows, we keep the project files for its duration and afterwards only as long as the law requires, and invoices for the period required by tax law.

Your rights

You can ask to access, correct, delete or move your data, and to object to or restrict its use, by writing to [email protected]. You can also complain to your data protection authority.